About us
Fuzz Cases Limited was born out of the desire to bring guitar pedal enclosures of Rock’n’Roll legend to the masses.
Classic boutique reproductions from when enclosures were made to symbolically represent the massive groundbreaking awe-inspiring sounds that came out of them.
No other pedals as much as Tone Benders, Fuzz Faces or the other classic Fuzz pedals of the time have sonically shaped the world as we know it.
No other enclosure shapes are as iconic and instantly recognizable.
Our enclosures are made using a variety of ways and are all fettled and prepared by hand before shipping to achieve a premium quality made in Enland product we are proud of.
‘Fuzz Case’, ‘Fuzzbug’ and ‘SupaFuzz’ sand-cast enclosures are handmade using historic methods and use original molds for the exact correct size. They are forged with high-grade 100% recyclable aluminium.
Folded metal enclosures have been copied from vintage pedals and are handmade from the finest quality Sheffield steel plate.
Our new Tone Bending TBMK2 enclosure has been painstakingly reproduced using a die-casting method. This offers an unprecedented level of consistency and smoothness, opening the possibility of a world of modern finishing applications that have never before been possible.
BIG, HEAVY, ICONIC enclosures.
It isn’t a proper Fuzz if it isn’t in a FUZZCASE!
Contact Information
Fuzz Cases Limited
Company registration number:1322073
Danum House
6a South Parade
Doncaster
South Yorkshire
United Kingdom
Email: fuzzcases@gmail.com
Returns & refund policy
Fuzz Cases are committed to keeping all its customers happy and satisfied with their orders.
Please contact us if the item you receive is not as described or if there are any other questions we can help you with.
If you have purchased any items from fuzzcases.com, and you do not wish to keep them you can return them. We’ll be happy to refund or exchange any products providing they are in a fully re-saleable condition. ie not scuffed, scratched, or tampered with in any way. Returns should be made within 30 days of the date of receipt and we will refund your money for the item, this does not include postal dispatch charges or return postal charges.
If the product returned is not in fully re-saleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item, or deduct up to 30% of the original selling price from the refund amount. This does not affect your statutory rights.
For faulty items that arrive damaged we, will either replace, refund, or allow you credit for the full amount including all shipping charges when returning the item to us.
To complete your return, we require a receipt or proof of purchase.
Please feel free to ask us any questions the form at the bottom of the page.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at fuzzcases@gmailcom.
Shipping
To return your product, you should mail the product to: Fuzz Cases Limited, Flat 4, 41 Auckland Road, Doncaster, DN2 4AF, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over £40, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping information
We aim to have your order ready for shipping as soon as possible, this may take between 1-3 working days.
We use UPS, Royal Mail, and Parcel Force, and postage rates are calculated at checkout.
Please leave your contact number for all non-UK addresses as no shipments can be made without it.
If your address does not come up as an option in the basket, please contact us for a quote.
Delivery to the UK usually takes 2-3 working days and International deliveries can take 5-10 working days, from when your order is ready to ship.
If you wish for faster services please contact us, we are always happy to help.
For UK shipments below 2kg, we use the ‘Royal Mail Signed For Second Class’ service (which is tracked and signed for at the point of delivery). For orders above 2kg, we use Parcelforce or UPS.
For International shipments, We use a UPS or a Royal Mail International signed and tracked service, where that service is available.
If you require a specific shipping method or company that we don’t already offer, please email us before placing the order.
Please make sure you input the correct address when ordering online as we cannot be held responsible if your item(s) are delayed or cannot be delivered due to address errors. Please contact us as soon as possible if this happens.
Please be aware that items shipped outside the United Kingdom may incur import and onward shipping charges. This would be dependent on the destination and would be the responsibility of you, the customer. Any such charges are not included in the cost of the item when purchased from our website.
Please note that the prices and the services we use can change at any time. If you have any questions, please get in touch at fuzzcases@gmail.com
